A check for updates is performed with the FIRST log-on for the day It is very important that these updates are completed on your system at your earliest convenience to keep you up to date with all the new features and bug fixed
This article goes through the steps to Update SAM from after version 6008
Please contact us if you are using a version below 6008 Check out this Knowledgebase Article on how to check your version
TABLE OF CONTENTS
You MUST make sure that ALL users are logged out of SAM before starting to upgrade/update the system
|DO NOT PROCEED WITH THE UPDATE IF THE BACK-UP FAILS|
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Running the Update
1. Check a backup is being done
This is set automatically and there should not be any need to change this
2. Click on Update
Confirm you want to proceed
Once backup is finished it will open the Wizard Screen, Click Next.
Choose Next again as it shows the space required and destination installed.
Last step will prompt you to click on Finish,
You will be taken back to the login screen after finishing
Auto Update Setup
Depending on your settings you can get an alert to Update every day, week or month.
Go to Help (1) > Check for Updates (2)
3. Check Frequency
4. Check Now
This will check for updates and enable you to run it
It is suggested that updates are checked on a regular basis - this will ensure you keep up to date with any development If the check has been done and an update is available but not performed then "Help" (1) & "Check for Updates" (2) will be RED
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