Orion by Auxo
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Knowledge base
Orion
General / Maintenance
9
[Orion] Global Search
[Orion] How to customise email body for emailed statements?
[Orion] Moving EFTPOS to manual
IMPORTANT - Real cost of an hour
[Orion] Mass update Labour rates
View all 9
Accounts
6
PUTTING A CUSTOMER ON-HOLD
Credit Matching
[Orion] How to Query Orion Data
[Orion] Debtors Ledger Reconciliation
[Orion] Bad Debts - how to identify, write off and write back
View all 6
Workshop
3
[Orion] How to credit an invoice (Workshop)
Setting up Non WOF/Service Reminders for Future Work
[ORION] Editing Parts or Materials within a Workshop Job, Quote & Job Kit
Parts
3
[ORION] POS Invoice Statuses
[Orion] CipherLab - Setup Hosted Sites
[Orion] CipherLab - Using on Hosted Sites
Product Updates
8
[Orion] Version 4.012 (July 2022)
[Orion] 4.012 User Interface Improvements
[Orion] Version 4.010 (March 2022)
[Orion] Version 4.008 (November 2021)
[Orion] Version 4.006 (May 2021)
View all 8
Covid 19
2
COVID-19 Calculating Revenue for Covid Subsidies
Processing the COVID-19 wage subsidy
Sales
1
How to use Orion to stay on top of customer follow ups?
Remote Workshop
General / Setup & Maintenance / FAQ
11
[Remote Workshop] Getting Started with Remote Workshop
[Remote Workshop] First time login
[Remote Workshop] System Requirements / Minimum Specs
[Remote Workshop] User Logins - Setup
[Remote Workshop] Workshop Setup
View all 11
Job Management - Diary, Jobs, Estimates, Vehicle & Customer Maintenance
5
[Remote Workshop] Diary & scheduler introduction
[Remote Workshop] Adding a new Job
[Remote Workshop] Estimates
[Remote Workshop] Split Invoicing
[Remote Workshop] Maintain Vehicles
Stock/Inventory Control & Purchase Orders
2
[Remote Workshop] Creating and Receiving Orders for a specific job
[Remote Workshop] Suggested Buy (Ordering)
Reports and Marketing
1
[Remote Workshop] Sending Follow-ups (Reminders)
Product Updates
4
[Remote Workshop] Version 1.22.10.17 (October 2022)
[Remote Workshop] Version 1.22.05.04 (May 2022)
[Remote Workshop] Version 1.21.06.29 (June 2021)
[Remote Workshop] Version 1.20.12.20 (December 2020)
Add-on
General AddOn list
5
[Orion] NZTA Data Feed
AddOn #135 - Husqvarna Ordering
AddOn#129 - 1 Setup - Orion Standard Extraction Engine (OSEE)
AddOn#129 - 2 Automating - Orion Standard Extraction Engine (OSEE)
AddOn#129 - 3 File Layouts - Orion Standard Extraction Engine (OSEE)
Email and SMS - sending messages to your customers and employees
4
[Orion] Sending Promotions/Marketing
[ORION] How to Email Invoices to multiple Contacts (Email Addresses) within the same company
Sending Bulk SMS messages
Sending SMS messages to your Technicians
SmartCheck
1
[Orion] - SmartCheck
AddOn 87 - Business Intelligence
2
Business Intelligence - General overview
Business Intelligence user gude
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