This is a fundamental question that affects your bottom line - are you making a profit on the job or not?
Ask this question - would you give an estimate to a customer without knowing the true cost of a part - including any possible courier charges?
The same is true for technicians - it's not only the hourly rate but all the sundry charges as well which include:
- Wages (including overtime)
- Annual Leave & sick pay
- Hand cleaner, rags, power, tool repairs etc
- Unproductive time
The key to knowing the real cost is knowing your technicians productivity - using time clocking will be a good step in knowing this.
|Technician||Spider Man||Luke Cage|
12 Public holidays
|Plus 15 %|
|If 30% unproductive time:|
|Increase PER HOUR:||$3.30||$6.30|
|Increase per 8 hour day:||$26.40||$50.40|