A backorder in Orion is an order for a number of items that cannot be FULLY filled at the current time due to a lack of available supply. The supplier will then send and invoice the available items with the rest sent as and when they can.


The original order number will now be retained for the items not received for better alignment with supplier processes.



Procedure:

1. Recieve any parts that have arrived

2. Click on Finalise and Exit

3. Click on Backorder


Follow and answer any prompts after this as per normal procedures



1. The original Order will have a note referencing the Finalised order

2. Any partially received items will also have a note

 


The Finalised Order will reference back to the original in the same manner.