General / Setup & Maintenance / FAQ
Getting Started, Frequently Asked Questions, Setup and Maintenance for Orion Remote Workshop
So, you've ordered Orion Remote Workshop and you're keen to get cracking ASAP? To get started there's a little bit of initial setup to work thr...
Wed, 16 Aug, 2023 at 12:10 PM
TABLE OF CONTENTS First time login to Remote Workshop Location Services Warning Log in Window Login Issues Frequently Asked Questions ...
Sat, 17 Jun, 2023 at 4:05 PM
As webpage-based software, the minimum requirements for webSAM / Remote Workshop are pretty minimal! If you can run most web-based services like Outlook w...
Sat, 17 Jun, 2023 at 4:05 PM
You will first need to set-up the User in the main Desktop version of Orion, to find out how - click here: [Orion] User Set-up Set-up the user Role ...
Wed, 7 Feb, 2024 at 4:59 PM
Setup > System Configuration > Workshop Setup Setup your Diary booking level colours, opening hours (for the Diary), Default job hours (Es...
Sat, 17 Jun, 2023 at 4:06 PM
The Orion dashboard is the first screen displayed when first logging in. It contains different dashboard widgets important to running your business. The Da...
Sat, 17 Jun, 2023 at 4:06 PM
Note - this functionality is currently only available to NZ customers. The NZTA Data Feed makes adding and updating vehicle details easier, faster an...
Sat, 17 Jun, 2023 at 4:07 PM
As the first thing you see when you log in to Remote Workshop, the Dashboard gives you a birds-eye-view of current and upcoming activity in your workshop. ...
Sat, 17 Jun, 2023 at 4:07 PM
The technician availability is important to set and maintain to be able to get accurate booking diary information and reporting. Checking the Technicia...
Sat, 17 Jun, 2023 at 4:07 PM
Remote Workshop supports the use of 3rd party barcode devices on some screens. Predominately, barcode use is in the stock-related screens to scan in stock o...
Sat, 17 Jun, 2023 at 4:07 PM