Orion by Auxo

This document provides a step-by-step guide on how to install and set up Citrix Workspace on your Windows computer.

Before You Begin

• Windows 10 Pro or Enterprise (supported until October 14, 2025, at which time Microsoft is withdrawing support and updates)
• Windows 11 (recommended for the best experience)
• You would need to have Citrix Workspace app installed, follow the steps below: -

1. Download the App

• Visit the Citrix website: https://www.citrix.com/en-au/downloads/workspace-app/

• Look for the latest version of the Citrix app and click on it.  (Minimum version 21.9 or newer) 
• Click the "Download Citrix Workspace App for Windows" button.
• The file named CitrixWorkspaceapp.exe will be saved to your computer. 

2. Install the App

• Find the downloaded CitrixWorkspaceapp.exe file (usually in your "Downloads" folder).
• Double-click the file to start the installation. (If you encounter any issues downloading the file, please contact your local IT support team for assistance)  
• Follow the on-screen instructions.
• It is not necessary to tick the following:

3. Set Up Your Account

• After installation, the app will ask you to add your account.
• Type in this web address: https://auxosoftware.cloud.com

• Click "Continue".
• Enter your username and password (provided to you separately).

• Click "Log On".
  
  

You're All Set!

• The Citrix Workspace will open, showing all your available apps.
• You'll also find shortcuts to these apps on your desktop for quick access.

Didn’t find what you were looking for? 

Our Support team are here to help, you can reach us by submitting a support ticket