This article with will explain you how to bulk delete the non active customers
TABLE OF CONTENTS
Go To Delete Non-Active Customer Window
Click on Maintenance (1) ->System Setup (2) -> General (3) ->
Then go to Helpdesk Contract (4) -> and click on Delete Non Active Customers on bottom left of the screen (5)
Read Warning and Delete
!!!!Read the warnings!!!!
This will permanently delete any data selected
1. Always make sure the SAM is backed up
2. Note: ALL CUSTOMER DATA BEFORE THE SELECTED DATE WILL BE DELETED
3. Select the type of customers you want to delete
4. Must read all essential warnings
Tag Data To Delete
By pressing Ok on above button, it will create an list of all the records selected
By default all the records will be tagged, just in case if you like to keep some of the records then please un-tag those records by double clicking on them.
Once the list is finalized then click on Proceed with the data and it will come up with final warning to confirm deletion
After this you should be able to print a list of deleted customers
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