What's New in webWorkshop 2.4

Scheduled Release Date: May, 2025.

Highlights & Hero Features

Online Booking

Our new Online Booking feature provides you with a webpage for your customers to request a booking with your workshop(s), with a unique link you can share in reminders, on your website and social media pages etc. This feature will offers you:

• Improved customer experience with a seamless, self-service booking process.
• Reduced admin workload for workshops by automating appointment scheduling.
• Increased booking efficiency by maximizing available time slots.
• Greater flexibility for customers to choose the most convenient service location.

Read how to set up and use Online Booking in the full KB article here!

Burson EzyParts Integration

*Australia Only

Seamlessly order parts from Burson EzyParts directly from WebWorkshop (similar to the Repco NavigatorPro integration). 

• Time-saving integration reduces manual data entry and streamlines the parts ordering process.
• Improved accuracy by automatically transferring vehicle details from WebWorkshop to Ezyparts.
• Convenient workflow, allowing users to manage parts orders without leaving WebWorkshop.
• Enhanced efficiency in workshop operations by simplifying the ordering process

Read how to setup and use the Burson EzyParts Integration here!

Detailed Release Notes

Enhancements

Issue Key	Module	Detail
WEB-1454	Creditors	Added a checkbox to tag Creditors Invoice postings as including GST or not when  (Australian / AUS systems only).
WEB-1273	Customer, Supplier	We have enhanced the workflow of adding contacts to newly created customers by providing the ability to add contacts when adding a customer for the first time. This will allow you to input multiple contacts during initial setup, without needing to edit the customer later. Note: If you add a contact, the system still creates the new customer even if you click Cancel on the 'New Customer' screen (as the contact has been created, and must be associated to a valid customer).
WEB-1391	Estimates / Jobs / Invoices	Images that have been attached to a Job, Invoice or Estimate can now be included as attachments on emails sent from these areas. During the Send Email process, a new Attach Images link is shown, clicking this allows you to select from the images linked to the current Estimate, Job or Invoice and select to include them as attachments on the email:
WEB-1762	Estimates	Automatic Orders from Estimates - The feature to automatically generate orders for Parts on Job Templates has been extended to Estimates. The orders will be created when the Estimate is converted to a Job. Read more on orders generated from Job Templates here: [webWorkshop] Creating and Receiving Orders for a specific job
WEB-1568	Estimates, Mobile (Tech) App	Create Follow-Up from Recommendation - We have provided the ability to add a follow-up directly from a recommendation by clicking the follow-up icon. This will open the follow-up creation screen, allowing you to enter relevant details from the recommendation (e.g., Tyres, Engine Oil, or other future job needs), streamlining the workflow and saving time by avoiding the need to navigate away to another screen. Read more in the following KB article: [webWorkshop] Adding Recommended Work to Jobs
WEB-1842	Ezy Parts Integration	Multi department configuration enabled for Ezy Parts integration.
WEB-1696	General	Email Invoice Default - Settings to Email Invoice by default, when Invoicing in webWorkshop, will now refer to the setting configured in Orion Desktop:
WEB-972	General, Invoice	We have added an ‘Activity’ button within the Invoice, Job, Estimates and Order screens to see if it has been sent by email or SMS to the customer.
WEB-1127	Invoice	Order No in Contact Templates - We've added an "Order Number" bookmark for Contact Templates for Job, Proforma and Invoice.
WEB-1113	Invoice, Jobs	Email - Select Contacts - Various Send Email screens have been enhanced to include a new Search icon allowing you to select other Contacts under the selected customer to also send the email to.
WEB-1254	Items/Vehicles	Default Values for Vehicles - New vehicles created in webWorkshop will now respect the 'default values' that may be configured for new vehicles in Orion Desktop's configuration.
WEB-1653	Jobs	Workshop jobs that have multiple users making changes on it now update in real time, to avoid discrepancies .
WEB-1209	Labour	if a technician with the TBC setting is on a job, the job cannot be invoiced
WEB-1858	NZTA Integration	NZTA - Full/Owner Check Reason - NZTA data enquiries now require a reason for enquiry when you are looking up a Full or Current Owner Details type NZTA data check.
WEB-936, WEB-926, WEB-934,	Online Booking	Online Booking is now available, read the full details in the KB article here:
WEB-1867	Stock	Stocktakes - Exclude 0 Qty - To allow users to hide parts with no stock on hand from Stocktakes, we have added *Parts with On-Hand Only* and *Fill Counted with On-Hand* options in Stocktake screen.

Bug Fixes